Professional Services

Maintenance and Support
maint_support

Ensuring the enterprise-class availability of the CloudTV™ platform is critical to the success of the advanced TV services it provides. ActiveVideo’s maintenance and support teams proactively address potential issues, and are on call 24x7 for emergency services – all to provide the uptime that will maximize subscriber acceptance of CloudTV™ services.

Consulting
consulting

ActiveVideo’s technology leadership in network-based processing and its track record in providing services across the media and entertainment ecosystem has positioned the company as a leader in the advanced TV space. ActiveVideo experts are available to help potential customers to evaluate new opportunities, and to identify new ways to use the CloudTV™ platform to attract and retain subscribers, as well as to increase revenues.

Professional Services

Overview

To help its service provider, content provider and CE manufacturer partners to get the most from CloudTV™, ActiveVideo has created a comprehensive Professional Services organization to assist in every phase of launch and deployment. The ActiveVideo team works closely to share its expertise with customer partners, ensuring seamless integration within existing networks, ongoing support and the availability of content that can drive usage of the platform.

Integration
integration

Working together with large and small service providers, cable, broadcast and Web content providers and CE manufacturers, ActiveVideo has developed approaches that enable rapid integration with existing networks and devices. From initial engagement through and beyond service launch, ActiveVideo commits a full array of technical resources to ensuring the optimal CloudTV™ experience for customer partners and their consumer constituencies.

Content Development
content_dev

The ability of customer partners to quickly create and deliver the new content that drives business success is a core benefit of CloudTV™. ActiveVideo maintains a dedicated development team that helps customers to identify content and application opportunities – including local news, local sports and other channels -- and works with customers to find the optimal way to meet those needs. Depending on the individual needs, the ActiveVideo development team can work alone or in tandem with customers’ creative arms, or can coordinate development activities with third-party content providers.