
Maybe it’s just me, or maybe it’s just the past few weeks, but this New Media landscape is starting to look like “Arrested Development.” It seems like everybody wants a piece of the other guy’s action, and nobody’s happy unless they’re finding a way to get the upper hand.
I had no sooner gotten over David Streitfeld’s piece in the New York Times last week about how nobody—not Google, Facebook, Apple or Amazon—will be satisfied unless they own all of me—and believe me, there’s a lot of me to own—when I saw the news about how Google and a bunch of other online-ad companies were secretly tracking the behavior of Safari users.
I had a couple of reactions: First, while I’ve always been pretty impressed with myself, I had no idea that Google, Facebook, Apple or Amazon thought that highly of me. How much do you think I could draw on eBay? And second, is Rupert Murdoch Google’s new ethics advisor?
Let’s focus on the Times piece (the FTC is perfectly capable of investigating the tracking incidents). I know we’re all trying to run businesses, but shouldn’t the trend be toward a more open environment, rather than an arms race between makers of proprietary hardware? In the long run, doesn’t a mutually incompatible approach force the rest of the media ecosystem— content developers, advertisers and consumers—to pick sides?
With few exceptions, consumers don’t care who owns content, or where it comes from. They want the broadest possible selection of television content and applications. What they don’t want when they buy a device is to have to wade through a sea of fine print, such as limitations on which services are offered and no assurance that the device will continue to support those services in the future.
Ultimately, the solutions that will resonate with the consumers we’re serving are the ones that will deliver any content from any source to any device, whether it’s a first-generation cable set-top box or an iPad. Better still if that solution can offer a consistent, rich quality of experience across every device, and be future-proofed to support first- and next-gen devices in the years to come.
In the end, we need to remember that what’s good for the consumer—is good for the ecosystem.
